Senior-inclined Bereavement Services Slow Down After Death Litigations
Recently, the hospital bereavement services headed by a group of doctors, nurses, and other responsible medical officials basically focus on helping solve plus reduce the rate of patient criticism and legal action during the difficult death-related situations. The NHS hospital trust is currently carrying out a pilot study related to the subject and has already published it in the journal BMJ Supportive & Palliative Care. The families often need the hospital bereavement services as the diagnosis or treatment of the person dead or the treatment quality concerns are unclear.
The moans and legal action are taken only when the questions regarding hospitalization routines remain unanswered. The senior clinicians and the safety and quality officials can help reduce the complaints, legal proceedings, coroners’ inquests in addition help the relatives deal with the death. As per the Medway Model, the relatives of the dead are called for a 1-hour semi-structured meeting in the hospital with the matron and specialist doctor. The meetings are carried out when death becomes the subject so as to help reduce the workload as well as help families cope better. After the meeting, a typed version of the meeting is sent back to the relatives with medical officials’ anonymized feedback plus investigation details.
During the time period from May 2017 to January 2018, only the surgical procedure deaths were given the access to the service wherein out of the 121 invitations only 18 families had accepted the offer. The basic questions are whether the quality of care, healthcare professionals’ communications, reassurances of nobody else going through this again, and more issues will not be repeated again. The bereavement care provides counseling or psychological support for the families for lower the criticism. Though currently in the pilot scale the detailed studying of service can help decide if rolled out nationally then can the expenses on the NHS from complaints and legal actions be lowered. It has been found that about dozens of the NHS trusts fail to meet up the key national waiting-time targets in the previous years, which in turn going to affect their NHS funding and private contractors use by the health service.